Terms of service
Terms and Policies - MeerRetail.com
Welcome to MeerRetail.com! Please carefully review our policies below to ensure a smooth shopping experience:
1. Shipping Policy
- Delivery Charges: A flat shipping fee of Rs 180 is applied to all orders.
- Free Shipping: We occasionally offer free shipping promotions. Please check our website or social media for updates.
- Delivery Time: Orders are typically delivered within 3-7 business days, depending on your location.
2. Exchange and Return Policy
- Eligibility: Exchange and return requests must be made within 7 days of delivery.
- Exchange Fee: A service fee of Rs 450 will be charged for exchanges.
- Conditions: Items must be in their original packaging, unused, and with all tags intact.
- Return Process: To initiate an exchange or return, please contact our customer support team with your order details.
3. General Terms
- Product Availability: All items are subject to availability. In case of stock unavailability, customers will be informed promptly.
- Order Cancellations: Orders can be canceled before they are shipped. Once dispatched, cancellations will not be entertained.
- Customer Responsibility: Ensure accurate address and contact details are provided during checkout. MeerRetail.com will not be responsible for delivery delays due to incorrect information.